Refund Policy

We accept returns within 30 days of the original purchase date. Items must be in their original, unused condition with all packaging intact. To start a return, email us at [email protected] with your order number and reason for the return.

Please note that original shipping and handling fees are non-refundable. The customer is responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Starting a return is simple:

• Email [email protected] within 30 days of your purchase
• Include your order number and the reason for your return
• Our team will respond with return instructions
• Ship the item in its original condition to our return address

The customer is responsible for return shipping costs on standard returns.

Please send all returns to our fulfillment center:

We recommend using a trackable shipping method so you can confirm delivery.

Once we receive your returned item, our team will inspect it within 1–2 business days. After approval, your refund will be processed within 5 business days to your original payment method.

Please allow an additional 3–10 business days for the refund to appear on your statement, depending on your bank or card issuer. Shipping and handling charges are non-refundable.

If your item arrived damaged or defective, please contact us within 48 hours of delivery:

• Email [email protected]
• Include your order number
• Attach photographs showing the damage or defect

We will arrange for a replacement or full refund at no additional cost to you. We cover return shipping for damaged and defective items.

If you received an incorrect item, please email [email protected] with your order number and a description of the item you received. We will cover return shipping costs and send the correct item or issue a full refund, whichever you prefer.

The following items cannot be returned:

• Items returned after the 30-day window
• Products that have been used, altered, or are not in original condition
• Items missing original packaging or tags
• Products damaged through misuse or neglect

At this time, we do not offer direct exchanges. To get a different item, please return the original product for a refund and place a new order for the item you want. Contact [email protected] to initiate the return.